SwiftPlay Privacy Policy | Clone Information

Effective date: November 2, 2026

This Privacy Policy explains how the Android app “SwiftPlay” (package name tw.com.cloneinfo.swiftplay, the “App”) handles your data. The App is developed by Clone Information Ltd. (克隆資訊有限公司, “we” or “us”), published on Google Play, and has no account system.

1. Summary

The App has no account system and uses no advertising, analytics, crash reporting or tracking SDKs.
We do not run any server for the App. We do not access, store or share any of your data, including device credentials and video.
Your device information stays on your phone; device credentials are encrypted with the Android Keystore and never leave your phone.
The only data sent to a third party is a device serial number, when you choose a device maker’s P2P service (see Section 3).

2. What the App does

SwiftPlay is a viewer for surveillance devices (video recorders and cameras). After adding your own devices, you can:

Watch live video, play back recordings, view device information and change device settings.
Receive motion detection notifications. When you turn this on, the App keeps a connection to the device in the background to receive detection events.
Use two-way talk, which sends sound from your phone’s microphone to the camera.
Download recordings to your phone (downloads can resume after interruption) and share videos.
Export your device list (see Section 5).

3. Connection methods and where data goes

The App connects to your devices in the way you choose. Video and device data travel only between your phone and your device (or your own gateway), never through us:

Direct connection: you enter the device’s IP address and port, and the App connects to the device directly.
Device maker’s P2P service: some devices can be reached by serial number. In this case the App sends the device serial number to that device maker’s P2P server to locate your device; once connected, video travels directly between your phone and the device. How the device maker handles serial numbers and connection information is governed by its own privacy policy.
Your self-hosted home gateway: the App authenticates with a client certificate issued by your gateway (mutual TLS). With this method, camera usernames and passwords are stored only on your gateway, not on your phone.

4. Data stored on your phone

The following data is stored only on your phone, and we cannot access it:

Device information: device names, IP address and port or serial number, thumbnails, and view and notification settings, stored in the App’s private storage.
Device credentials: encrypted with the Android Keystore and never leave your phone.
Gateway client certificate: the private key is stored in the Android Keystore and cannot be exported.
Temporary download files: removed when a download finishes or the download task is deleted.
Downloaded videos: saved to your photo gallery in the Movies/SwiftPlay folder.

The App does not take part in Android system backup or device transfer, so this data is not backed up to the cloud and is not moved to a new phone.

A video is handed to another app only when you tap “Share” and choose that app; after that, the receiving app handles it under its own policy.
An exported device list does not include passwords by default. Passwords are written to the file in plain text only if you choose to include them. Keep such a file safe, and do not send it to others or put it anywhere public.

6. Permissions and their purposes

Internet, network state and local network: to connect to your devices or gateway.
Microphone: used only while you hold two-way talk; sound is sent to the camera in real time and is not recorded or stored.
Run user-initiated data transfer jobs: lets downloads you started continue after you leave the App.
Foreground service (special use): keeps a background connection to the device to receive motion detection events after you turn on detection notifications.
Notifications: to show download progress and motion detection alerts. If you deny this permission, the rest of the App works as usual.

7. Data retention and deletion

Device information on your phone is kept until you delete it. You can delete a device in the App at any time.
Uninstalling the App, or clearing its storage in your phone’s settings, deletes all data the App stores, including credentials and certificates in the Keystore.
Videos already downloaded to your gallery, and files you have shared or exported, are not deleted with the App. Please delete them yourself.
We do not store any of your data, so there is no personal data for you to request deletion of.

8. Data security

Device credentials and the gateway certificate’s private key are stored in the Android Keystore, encrypted and protected by the Android system so they cannot be read out directly.
When you use a self-hosted gateway, mutual TLS ensures that only phones holding a valid certificate can connect.
The App does not use any third-party SDK to collect data.

Encryption for direct and P2P connections depends on what your device and the device maker support. No network transmission or electronic storage can be guaranteed to be 100% secure, and we cannot guarantee that data will not be accessed, disclosed, altered or destroyed by hacking, malware, weaknesses in the device itself or other factors beyond our control.

9. Children’s privacy

The App is not directed at children.

10. This page and our website

This Privacy Policy applies only to the SwiftPlay app. This page is hosted on the Clone Information website; for how we handle data when you browse the website (for example, site analytics and the contact form), see the website’s privacy policy (Traditional Chinese).

11. Disclaimer and Terms of Use

By downloading, installing or using the App, you confirm that you have read, understood and agree to this Privacy Policy and the terms below. If you do not agree with any part of them, do not download, install or use the App.

Provided as is. The App is provided “as is” and “as available” and may contain undiscovered errors. We make no express or implied warranties, including as to accuracy, completeness, reliability or fitness for a particular purpose, and we do not guarantee that the App or any of its features will continue to be available or will work with every device.
Not a substitute for security or monitoring services. Motion detection notifications, live video and playback may be delayed, missed or interrupted because of the network, the device, your phone’s battery settings, system restrictions or third-party services. The App must not be used as the sole basis for security, burglary prevention, emergency response or anything affecting personal safety or property. In an emergency, contact the police, fire services or your security provider directly.
Lawful use of video and audio. You must make sure you are authorized to use the devices you connect to, and you must comply with laws on personal data protection, privacy and secret recording. When you download, share or publish videos that show other people, you are solely responsible for the legal consequences.
You are responsible for device settings. You decide on, and bear the results of, any device settings you change through the App. Incorrect settings may stop recording or make the device unreachable; make sure you understand a setting before changing it.
Third-party services. The App relies on the Android system, your devices and device makers’ P2P services. Their availability, security and data handling are outside our control, and we do not guarantee that they will be uninterrupted or error-free.
Force majeure. We are not liable for any damage caused by natural disasters, power outages, network or telecommunications failures, third-party service problems, hacking, computer viruses, malware, phishing, or any other force majeure or cause not attributable to us.
Limitation of liability. Except where you prove that a loss was caused directly by a defect in the App itself, we are not liable for any loss or damage arising from the use of, or inability to use, the App, including missed detection notifications, lost recordings or inability to view video. Even where such a defect is proven, we are liable only for direct damage caused by our intentional misconduct or gross negligence. “Direct damage” means only the damaged property itself and excludes any loss of profit, loss of business opportunity, loss of data, and any special, incidental, indirect, consequential or punitive damages. We are not liable for any damage or loss that could not reasonably have been foreseen. You waive any and all claims against us for losses or damage arising from the risks of using the App described above.
License and restrictions. We grant you a limited, non-transferable, non-exclusive license to use the App. The copyright and other intellectual property rights in the App belong to Clone Information Ltd.. You may not reverse engineer, decompile, disassemble, modify, repackage or redistribute the App, use it to access devices you are not authorized to use, or use it for any unlawful purpose.
Your indemnity. If we face a third-party claim or suffer damage because you used the App in breach of this Privacy Policy, these terms or the law, you will compensate us for all resulting losses, including reasonable investigation and legal costs.
Changes to features. We may modify, suspend or discontinue the App or any of its features at any time without notice. Changes to how data is handled will be reflected on this page as described in Section 12.
Severability and survival. If any provision of this Privacy Policy, or any part of one, is found invalid or unenforceable, the remaining provisions and the rest of that provision remain in full force. The disclaimers and limitations of liability in this section apply to the maximum extent permitted by law and continue to apply after you stop using or uninstall the App.

12. Changes to this policy

We may revise this Privacy Policy at any time without notice. The revised version will be posted on this page with an updated effective date above. If you continue to use the App after a revision, you are deemed to accept it; if you do not agree, stop using the App and uninstall it immediately.

13. Governing law and jurisdiction

This Privacy Policy and the disclaimer are governed by and construed in accordance with the laws of the Republic of China (Taiwan). Any dispute arising out of or relating to the App or this Privacy Policy shall be submitted to the district court where our company is located as the court of first instance. This policy is also available in Traditional Chinese; if the two versions differ, the Traditional Chinese version prevails.

14. Contact us

If you have any questions about this Privacy Policy or how the App handles data, please contact us:

Developer: Clone Information Ltd. (克隆資訊有限公司)
Email: swiftplay@clone-info.net